What you need to know?

All your answers about the certification below

Frequently Asked Questions

What is ISO?

The International Organisation for Standardisation (ISO) started in 1947 and is the world’s largest developer of standards. Between 1947 and the present day, ISO has published more than 15 000 International Standards.

Although ISO’s principal activity is the development of technical standards, ISO standards also have important and significant economic and social impacts worldwide. ISO standards make a positive difference, not just to engineers and manufacturers for whom they solve basic problems in production and distribution, but to all society as a whole.

Why do Standards Matter?

ISO’s official description of itself includes the following extracts:

  • If there were no standards, we would soon notice. Standards make an enormous contribution to most aspects of our lives – although very often, that contribution is invisible. It is when there is an absence of standards that their importance is brought home.
  • The International Standards which ISO develops are very useful. They are useful to industrial and business organizations of all types, to governments and other regulatory bodies, to trade officials, to conformity assessment professionals, to suppliers and customers of products and services in both public and private sectors, and, ultimately, to people in general in their roles as consumers and end users.
  • ISO standards contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner. They make trade between countries easier and fairer. They provide governments with a technical base for health, safety and environmental legislation. They aid in transferring technology to developing countries. ISO standards also serve to safeguard consumers, and users in general, of products and services – as well as to make their lives simpler.
  • For example, as purchasers or users of products, we soon notice when they turn out to be of poor quality, do not fit, are incompatible with equipment we already have, are unreliable or dangerous. When products meet our expectations, we tend to take this for granted. We are usually unaware of the role played by standards in raising levels of quality, safety, reliability, efficiency and interchangeability – as well as in providing such benefits at an economical cost.
  • Although ISO’s principal activity is the development of technical standards, ISO standards also have important economic and social repercussions. ISO standards make a positive difference, not just to engineers and manufacturers for whom they solve basic problems in production and distribution, but to society as a whole.
  • When things go well – for example, when systems, machinery and devices work well and safely – then it is because they conform to standards. And the organization responsible for many thousands of the standards which benefit society worldwide is ISO.
Are ISO Standards Compulsory?
ISO Management Standards such as ISO 9001 are generic management standards and as such they are not compulsory, but it is proven ‘best practice’ for all organisations which want to consistently and successfully manage their operations thereby providing high quality products and services to their customers.
Do ISO Standards require regular Internal and External Audits?
Yes, it is a requirement of ISO Standards that organisations are required to have their Management Systems externally audited by a Certification Body each year. Organisations are also required to undertake an annual internal Management System Audit.
Do ISO Standards provide Competitive Advantage?

Yes, independent research clearly shows that ISO Standards give organisations a clear ‘Competitive Advantage’ over their rivals. ISO certified companies gain competitive advantage over their rivals, including:

  • More Sales and Profits
  • Improved Customer Satisfaction
  • Better Customer Retention
  • Lower Costs and Wastage
  • Better Trained Staff
How much does ISO certification cost?
There is a graduated fee scale based on the size and activities of the company.
Are discounts available for Certification against more than one ISO Standard?
Yes, your IMS Consultant will advise you about the discounts available.
What are the advantages of an Integrated Management System (IMS)?

Having an IMS provides organisations with many advantages including:

  • A unified Management System provides ‘efficiency of scale’ leading to more profits
  • An IMS saves the organisation time, expense and enhanced cost reductions
  • An IMS enables organisations to more effectively manage their operations
  • An IMS makes it easier for organisations to achieve their business objectives

Your IMS Consultant will discuss your specific certification requirements with you.

What on-going support and resources will I receive from IMS Certification?

You do not need to employ any external consultants as we will take care of the whole process for you by providing comprehensive trainings to your employees.

IMS Certification’s slogan of ‘Certification made simple’ really does work. We will ensure the whole process is undertaken with the least disruption to your business and we provide an ongoing support to ensure you will gain ‘Certification successfully. Your IMS Consultant will be your dedicated Account Manager, ensuring you have all the on-going support and assistance you require to gain, and retain your Certification Registration.

Does IMS Certification provide any Training?

IMS Certification also provides a range of accredited and certificated Training programmes for those organisations wishing to access additional training resources for their staff.
IMS Training Programmes include:

  • Internal Auditor Programme
  • Quality Managers Training Programme
  • Integrated Management Systems (IMS)
  • Introduction: Quality Management Systems (QMS)
  • Introduction: Environmental Management Systems (EMS)
  • Introduction: Information Security Management Systems (ISMS)
  • Introduction: Business Continuity Management (BCM)
  • Introduction: Effective Energy Management System (EEMS)
  • Introduction: Food Safety Management System (FSMS)
  • Introduction: Health & Safety Management Systems (HSMS)
  • Introduction: Asset Management System (AMS)
  • Introduction: Facility Management System (FMS)
  • Introduction: Road Traffic Safety Management System (RTS)
  • Introduction: Educational Organizations Management System (EOMS)
  • Introduction: IT Service Management System (SMS)
  • Implementing: Integrated Management Systems (IMS)
  • Implementing: Quality Management Systems (QMS)
  • Implementing: Environmental Management Systems (EMS)
  • Implementing: Information Security Management Systems (ISMS)
  • Implementing: Business Continuity Management (BCM)
  • Implementing: Effective Energy Management System (EEMS)
  • Implementing: Food Safety Management System (FSMS)
  • Implementing: Health & Safety Management Systems (HSMS)
  • Implementing: Asset Management System (AMS)
  • Implementing: Facility Management System (FMS)
  • Implementing: Road Traffic Safety Management System (RTS)
  • Implementing: Educational Organizations Management System (EOMS)
  • Implementing: IT Service Management System (SMS)
  • Implementing: IT Service Management System (SMS)

Your IMS Consultant will discuss your specific training requirements with you.

How long does the Accreditation/Registration Certificate last?

IMS Certification Limited Registration Certificate for any of the ISO Standards is issued for a 3,5- and 10-years period. To retain your registration, you are required to undertake a successful annual external surveillance Audit to be conducted by IMS Certification Limited.

Your IMS Consultant will fully explain the ISO certification process with you.

How long does it take to gain ISO certification?
With IMS Certification, your organisation can achieve ISO certification in less possible time! You are also assured that there will be very little disruption to your organisation and your management time involved in the certification process will be kept to a minimum.
Three Simple Steps to Certification

IMS Certification’s philosophy of ‘Keep it simple’ involves just three simple steps to successful certification:

Step 1: Presentation
An IMS Assessor visits your Company and explains the ‘Certification made simple’ process. You
then select the Standards for which you require Certification.

Step 2: Assessment
Your IMS Assessor will inspect those activities that ‘directly affect the Quality’ of your Products and Services and where required, a programme is developed to resolve any areas of ‘Non-Compliance.’
The Assessment process consist on stage one audit and stage two certification audit and one audit usually only takes 1 – 3 days.

Step 3: Certification
Upon Certification, your Company is presented with its Registration Certificate. An annual external audit is required to retain your Certification Registration.

What is an IMS ‘Partner?

IMS Partners are organisations, including but not limited to those listed below, that would like to compliment the services they provide to their customers or members by partnering with IMS Certification Limited:

  • Trade Bodies
  • Professional Membership Organisations
  • Suppliers to Businesses
  • Suppliers to Consumers
  • Accountants
  • Solicitors
  • Business Transfer Agents
  • Business Advisors/Management Consultants
  • Business Insurance Providers/Agents
  • Training Organisations/Consultants
  • Etc.

Partner organisations also provide products and services at discounted rates to companies certified by IMS Certification.

Becoming an IMS Partner – The Next Step

If you would like to discuss becoming a partner organisation, then contact us now!