About Us

Certifying companies worldwide™

IMS Certification (IMS) started its operations in 2006 in United Arab Emirates under the patronage of Dubai Airport Free Zone Authority (DAFZA) with the aim of delivering tremendous services in the Middle East (GCC) and Africa Region to help customers meet the globally rising challenges of Quality, Environmental, Health & Safety, Energy, Business Continuity, Information Security and its accountabilities.

IMS Certification has received recognition and support received from dignitaries impressed with our innovative business services and our international partners.

IMS Certification FZE is a part of UK based IMS Certification Limited which is an independent International Certification Body to assess and certify companies and organisations worldwide including amongst others; Government Departments/Agencies, Local Authorities, Health Sector, Manufacturing Sector, Construction and Contracting Sectors, Service and Retail Sectors, Charities/Not for Profit, and the Professions against ISO International Standards. We provide first class and cost-effective certification services for a range of ISO International Standards including: ISO 9001 Quality Management System, ISO 14001 Environmental Management System, ISO 45001 (OHSAS) Health and Safety Management System, ISO 27001 Information Security Management System, ISO 50001 Energy Management System, ISO 22301 Business Continuity Management System, ISO 20000 IT Service Management System, ISO 21001 Educational Organizations Management System, ISO 55001 Asset Management System, ISO 41001 Facility Management System, ISO 39001 Road Traffic Safety Management System, ISO 22000 Food Safety Management System and HACCP.

Our Vision

“Grow into a front-runner in our business to become the world’s largest customer-focused certification body™”

Our Mission

Our mission is to provide remarkably tremendous certification, training and related services at a less average cost to all SMEs (small and medium sized) organisations and enterprises all over the world.

Our Values

In order to achieve our Vision and Mission, as a company, and as individuals, we value:

Our Corporate Social Responsibility

The Management of IMS Certification firmly believes that the Company has a ‘Corporate Social Responsibility’ to its Staff, Stakeholders, Environment and the Communities within which it operates.

This Corporate Social Responsibility (CSR) Statement underpins the various related policies and procedures defined by our company.

A copy of our CSR Statement is available to all our staff and is included within the IMS Company Policy Manual, which Management periodically, reviews and updates.

Quality Policy

Our policy is to provide assurance in our services through upholding moralities. These moralities relay to confirming: independence; proficiency; accountability; honesty; privacy and complaint resolution within the offered services processes and products. We ensure that conflicts of interest are evaded, managed and objectivity of IMS Certification Services actions is sustained.

We at IMS Certification oblige to guarantee compliance of our services processes and products with necessities of international and national standards for conformity assessment, as applicable to the certification program.

Our services will be subjected to continual review and enhancements made to rise efficiency of the management system defined in our manual.

In addition to tailing our objectives and commitments, IMS Certification will keenly support and collaborate in the attainment of the vision of our organization.

This policy will be continually reviewed with respect to the changes in conformity assessment standards to ensure that it remains relevant and suitable.

IMS Certification regards the promotion of Health, Safety, Environment and Welfare Measures as a mutual objective for Management and Staff at all levels. It is Company Policy, so far as is reasonably practicable, to meet the requirements of relevant Environmental, Health & Safety Legislation and promote further measures to provide and maintain a working environment, which is safe and without risk to health for Staff and Customers. Furthermore, the Company will ensure that persons not in its employment will not be exposed to risks to their Health or Safety that may arise from Company undertakings.

Environmental, Health & Safety Policy (EHS)

In implementing this Policy, the Company will:

Comply with relevant legal requirements
Reduce energy usage by implementing good housekeeping practices
Provide resources and competent technical advice as may be necessary to enable all staff to meet their Health and Safety responsibilities
Ensure staff recognize the need and accept their responsibility for Health & Safety in all undertakings within their areas of control
Minimize risks to staff and provide adequate information, instruction, training and supervision to ensure a safe and healthy work environment
Source energy efficient equipment and reduce energy and resource usage
Encourage staff to travel to work by public transport or car-sharing wherever possible
Identify pollution potential and maintain appropriate control measures
Seek to minimise waste at source and maximise recycling

This EHS policy is implemented through a comprehensive management system, overseen by ascendency arrangements that involve all levels of the company. Our performance is monitored and regularly reviewed to ensure our standards of conduct meet our high expectations, and that the policy continues to be of value to our business and its stakeholders.

Our customer commitment:

Quality Assurance

We will use Quality Assurance Systems and procedures to provide First Class Certification Services.

Confidentiality & Impartiality

We will ensure confidentiality, independence and impartiality in delivering our Certification Services.

Prompt Response

We will respond to our Customer enquiries within 48 hours (or within any other agreed deadlines).

Customer Feedback, Complaints and Appeals

We have appropriate Customer Feedback, Complaints and Appeals Processes and Procedures in place.

Continuous Improvements

We will use all types of Customer Feedback to continually improve our Certification Services.

Let’s Work Together On Your Certification Requirements